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Remove Payoneer from Fiverr account and attach to new Payoneer account

Hi, Need immediate help

My old payoneer attached to my fiverr account is been blocked (on my request, as i was having some problem). I've created a new account and want my fiverr to link to that new payoneer account.

but as account is blocked, i cannot remove that account from fiverr. Fiverr support said only payoneer support can do that.

payoneer chat is also not responding.they immateriality cancel my chat request. Please let me know what i do?

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