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Why users having addresses in Russia cannot simply change addresses to Internanational locations ?

ldenisov Member Posts: 6
I received a strange email that Payoneer is following some Russian regulators (why?) and are canceling all debit cards issued for users having addresses in Russia. Why can't addresses be changed to international ones ?
I have my Spanish home to give its address to Payoneer - but support said that the country can;t be just changed and a new account has to be opened. Why?
Opening a new accout may take time, issuing new cards etc - a big headache.
If that issue can be fixed that would be smart.


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Idenisov Hello,

    We apologize for this inconvenience, unfortunately this is one of our new updates and can not be changed.

    If there are changes to this update in the future, you will be notified email.

    Thank you.

This discussion has been closed.