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Coronavirus: Payoneer Is Here To Support Your Business

grazianno
grazianno Member Posts: 11 ✭✭
in Ask The Community

Hi,

I got an email from Payoneer about helping businesses affected by the coronavirus pandemic (COVID-19) etc... Can i have just my money back ? why Payoneer keep the money and doesn't say where it will go ?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @graziano Hello,

    At Payoneer, we regularly review customer activity in order to keep our payment platform safe for everyone. In a recent review of your account, we noticed that some of your activity has gone against our Terms and Conditions.
    As a regulated financial services business, we are required to stop offering our services in these circumstances, therefore you cannot use our services anymore.
    We advise that you do not send any additional payments to your account, as they will be declined.

    Thank you.

This discussion has been closed.

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