Payment without a payoneer account - how to file a dispute?

LaurenceM

Hi all,

I paid $200+ to someone via Payoneer, using my card to pay for a service. Long story short they ended up blanking me and didn't complete the service (or start it).

As I'm under the age of 18 I cannot register to Payoneer but I could pay a payment request without an account. Because of this, the only support option available to me is the 'send message' which did not get a response after about a week.

I tried calling the support number and using the live chat but for both I need a Payoneer account.

Anyone know what I should do? This is a lot of money and I read here that the only way to get a refund is to get support of Payoneer to file a dispute on your behalf.

Thanks in advance!

GianmarcoPayoneer

@LaurenceM Hello,

We will need you to first create a support ticket via the link below. Once you do, please respond back to us with the reference number. This will help us locate your request to see what can be done.

https://payoneer.custhelp.com/app/Contact_us

Thank you.