Inability to withdraw Fiverr earnings with my newly created payoneer account

Thisnotok_plsThisnotok_pls Member Posts: 3
I opened a payoneer account since a week now, and I was requested to upload my ID which I did. Afterwards, I got a response that it has been confirmed as well as my local bank details. However, up till this moment I have tried to link it to my Fiverr account without success. Each time I click on the Fiverr revenue card, it will ask me to try again or contact CS. I have reached out to Fiverr severally but they told me that it is payoneer that can link it. I have written to payoneer too twice but I'm yet to get a response.

Please I need your urgent assistance on this issue. I'm currently under lockdown in my city due to COVID-19 and using payoneer is the only feasible way for me to withdraw my Fiverr earnings to my local bank account.

My Payoneer ID is 36987059.

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,363 ✭✭✭✭✭✭✭

    @Thisnotok_pls Hello,

    Please be advised that we see no Fiverr funding source linked to your Payoneer account. You will need to provide a screenshot of your communication with Fiverr to our support center, so they can perform an investigation. Please do so via the link provided:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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