Once again my account is blocked :'(

ashraful5144ashraful5144 Member Posts: 14 ✭✭
Yesterday I got an update and I have submit my NID card then I tried to contact support center via call but I did not found anyone. Today I saw again my account balance is blocked. I can't explain that it is emergency for me. I can't withdraw money from my fiverr account.What should I do now? :'( :'(

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @ashraful5144 Hello,

    At Payoneer, we regularly review customer activity in order to keep our payment platform safe for everyone. In a recent review of your account, we noticed that some of your activity has gone against our Terms and Conditions.
    As a regulated financial services business, we are required to stop offering our services in these circumstances, therefore you cannot use our services anymore.
    We advise that you do not send any additional payments to your account, as they will be declined.

    We do apologize. If you need further clarification you will need to reach out to our support center directly:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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