Support is not replying

naeem1006naeem1006 Member Posts: 5
Fiverr only allows Paypal and Payoneer, Paypal is not available in my country and Payoneer is disabled and I can't link any other Payoneer account (of my friend or family) to that Fiverr account because you are not allowing this?

And you want me to delete that Fiverr account too because now there is no way to get funds from there?

You are really messed up this whole thing, such a cheap way of blocking accounts that also causes to block the payments of the source account? Is this under Payoneer consideration, they are blocking other accounts t?

Do you f***ing understand this,

Your support is not replying, So cheap support response.

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 511 ✭✭✭✭✭✭✭

    Hi there. Deactivating the account is never something we do lightly, at all.

    Before an account is blocked, it undergoes a series of verification and it is usually caused due to a break in the terms and conditions of the services. The decision is based on the review and the reason is usually not disclosed.

    We are truly willing to help our customers succeed, however we have an obligation to operate in accordance with our AML and regulatory requirements.

    If you have any other question you contact our support at any time. Our support is available via chat, email or by phone at 1-646-658-3695

  • naeem1006naeem1006 Member Posts: 5
    So what i do now? should i cloase my fiverr account too because i cant receive funds from there in any cause until you release the funding source of fiverr?
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,363 ✭✭✭✭✭✭✭

    @naeem1006 In cases like these we recommend our clients to contact Fiverr for alternate payout solutions.

This discussion has been closed.