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get a pending status payment

Arif69
Arif69 Member Posts: 1 ✭
in Ask The Community
hello I am a new user here and just received payment but the payment is still pending up to now even though I have verified my account but there is an email from marketpalace that sent me a payment containing the following

(Hi Seller, We tried to proceed with your payment request, however it appears as pending status.
You need to complete the Payoneer KYC by filling in the Line of business questionnaire & go through the bank account check.
The payment will then be sent out to you directly after the manual review progress is completed. )

I do not understand what to do at all I am very confused now, I need help from you what is the best advice to solve this problem

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Arif69 Hello,

    You will need to provide documentation in order to verify this pending payment. Kindly go sign into your Payoneer account ---> settings ---> verification center ----> and submit any requested information. Once you do, kindly wait until the review is over. You will be notified via email.

    Thank you.

This discussion has been closed.

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