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i received a payment, but payoneer did not accepted

Hello. I received one payments from costumers, but they didn't got accepted. How i can fix this problem? Without the payment, I'am not able to give the product's to my costumers. And they're waiting. So it's a urgant case! The support wasn't answering at all!! My Payoneer Customer ID 37040088


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @mdsabbirhossain Hello,

    Your payment is pending verification. You were asked to provide documents and you did so on the 14th of April. Now you will need to kindly wait until the review is over. This can take anywhere from 3 to 5 business days. Kindly wait the standard time frame. Once there is an update you will be notified via email.

    Thank you.

This discussion has been closed.