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I have few Issues with my account

srinaqvi
srinaqvi Member Posts: 2
Hi,

I am from Pakistan, registered my account approx, a month ago, the account is verified, I am going to mention all issues by sequence.

1. My Bank Account added but still Pending review(not approved).

2. I have added my Payoneer account as get paid method in my UpWork Profile, added after three days successfully.

3. Today when I have tried to withdraw the amount from my Upwork account to Payoneer, there was an error " Unfortunately, there appears to be a problem with your Payoneer card. Please contact Payoneer support and refer to Payee ID srinaqvi". Why there was an error and how to resolve it?

4. in my Payoneer account I do not have the option to request payment.

Please help to resolve the issues as soon as possible.

Regards

Syed Raza Imam Naqvi

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @srinaqvi Hello,

    Please be advised that your account is still pending approval. You will need to submit a clear picture of your government issued photo ID (front and back side). The one you submitted is too blurry. Due to this all other services are currently disabled until you complete the requirement. Please go to your account ---> settings ---> verification center ---> and submit the requested documents.

    Thank you.

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