convert to bank account

sauu20

i try to link my payoneer account to a certain website and it says : The account you provided is a regular Payoneer account and cannot be used as a Bank Transfer account. You can convert it to a Bank Transfer account by contacting Payoneer's Customer Care Team. You can also create a new Bank Transfer account by clicking on "Register" instead. what can i do?

balandarj97

> @sauu20 said:
> i try to link my payoneer account to a certain website and it says : The account you provided is a regular Payoneer account and cannot be used as a Bank Transfer account. You can convert it to a Bank Transfer account by contacting Payoneer's Customer Care Team. You can also create a new Bank Transfer account by clicking on "Register" instead. what can i do?

I guess the reason why you are having that issue is because the Virtual Bank Account information that was provided by Payoneer to us is mainly to receive payments or bank transfer only.

LauraPayoneer

Hi @sauu20. Are you trying to use the Global Payment Service details?

The Global Payment Service details can't be use as a regular bank detail. This is just a virtual collection of details to allow you to receive payments. It can't be charge.