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Netflix and Payoneer

Hi, right now I cant use my Payoneer card (with enough credits) to pay Netflix.
On question "do they accept prepaid cards, specifically issued by Payoneer", Netflix support says:

Hi Goran,
You can use prepaid cards with a Visa, MC, or AMEX logo can enter your card’s information on our payment page. If the bank that issued the card approves our authorization request, we will accept this card for payment.

My Payoneer account is verified.
Is there a way to solve this issue? Or circumvent it?


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @vonmartin Hello,

    Please be advised that when a card is used at a merchant or an ATM, the transaction is transmitted over the network to the Payoneer processor system. The processor system will approve the transaction if the card is active, if the balance is sufficient, and if the transaction meets other business criteria. If the Payoneer processor system declines the transaction for any reason, the rejected transaction will be recorded in the system, along with the reason for the rejection.

    Occasionally it might happen that a rejected transaction does not appear on the Payoneer processor system. This can only happen if the transaction is blocked by the merchant's acquirer, and is never sent over the network to our system. In such cases Payoneer has no indication that the cardholder is attempting to use the card, and it is not Payoneer that is declining the transaction. In this situation, the question of why the merchant is declining the transaction should be addressed to the merchant (who might ask their acquirer).

    Thank you.

This discussion has been closed.