Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Need to apply to a receiving account in AUD, how can I contact human support?

Arif_Is
Member Posts: 1 ✭
I am working with a company based in Australia. The company makes payment in AUD only. Now I need to create a global receiving account in AUD currency but the only option I see in the Receive -> Global Payment Service screen is JPY.
I tried to send message through "Contact Us" page but every time I am getting same auto generated email with this guide:
- Log in to your Payoneer account
- Go to the Receive tab and select Global Payment Service
- On the left, you will have a list of currencies. Click on the currency you would like to add (Currencies for - which you do not yet have a receiving account are marked with a ‘+’ symbol)
- Press on the Apply Now button to start the application process.
For some unknown reason I dont see "Live chat" option in the contact support page.
what should I do next?
I tried to send message through "Contact Us" page but every time I am getting same auto generated email with this guide:
- Log in to your Payoneer account
- Go to the Receive tab and select Global Payment Service
- On the left, you will have a list of currencies. Click on the currency you would like to add (Currencies for - which you do not yet have a receiving account are marked with a ‘+’ symbol)
- Press on the Apply Now button to start the application process.
For some unknown reason I dont see "Live chat" option in the contact support page.
what should I do next?
1
Comments
-
@Arif_Is Hello,
Thank you for your interest in the Australian Payment Service.
Please note that unfortunately the service is still in its beta period and is provided only to a limited number of users.
You will be informed in case the service becomes available for you.
0
This discussion has been closed.

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups