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Need to apply to a receiving account in AUD, how can I contact human support?

Arif_Is Member Posts: 1
I am working with a company based in Australia. The company makes payment in AUD only. Now I need to create a global receiving account in AUD currency but the only option I see in the Receive -> Global Payment Service screen is JPY.

I tried to send message through "Contact Us" page but every time I am getting same auto generated email with this guide:
- Log in to your Payoneer account
- Go to the Receive tab and select Global Payment Service
- On the left, you will have a list of currencies. Click on the currency you would like to add (Currencies for - which you do not yet have a receiving account are marked with a ‘+’ symbol)
- Press on the Apply Now button to start the application process.

For some unknown reason I dont see "Live chat" option in the contact support page.

what should I do next?


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Arif_Is Hello,

    Thank you for your interest in the Australian Payment Service.

    Please note that unfortunately the service is still in its beta period and is provided only to a limited number of users.

    You will be informed in case the service becomes available for you.

This discussion has been closed.