Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Account Validation Took More than 3 Months!!

cheikhniang
cheikhniang Member Posts: 1 ✭
in Ask The Community
I should receive payment from a partner (Gettransfer) They only use Payoneer to pay suppliers. I have no message on my Payoneer interface but Gettransfer is telling me that my account is still not activated by Payoneer though I have sent all required documents 6 months ago. Nobody answers on the phone or by mail. Payoneer is absolutely unreachable in no way (email, phone, chat ...) Nothing! Could someone tell me if there are real persons working for Payoneer or is this a scam? My Payoneer ID number is 33387626.

Thanks in advance for your much valuable help!

Kind regards,

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @cheikhniang Hello,

    Please be advised that your account is still pending approval on our end. We have submitted at a request to our accounts team to verify the registration of the account. Once there is an update you will be notified email. We kindly ask you to wait.

    Thank you.

This discussion has been closed.

Categories