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MiljanG Member Posts: 10 ✭✭
Can you tell me why was your provision this month 15%, instead of usual 2% ? So I was supposed to receive about 277.20 dollars or 248.89 euros. Minus your fees, minus fees from my bank, and now I have 220.00 euros.
Can you explain to me what were the other costs ?
Thank you.


  • Eliasgadisa78
    Eliasgadisa78 Member Posts: 1
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭
    edited June 2020

    @MiljanG Hello,
    Thank you for contacting us regarding the Withdraw to Bank service.

    The Payoneer fee for making a withdrawal is 2% of the requested amount. The funds are converted to your local currency according to the market-rate at the time of the transfer.

    For every withdrawal request you will receive an automated email with information regarding the amount that was transferred after the deduction of Payoneer's fees.

    Additional fees such as bank processing fees, landing fees, or other intermediary fees may be charged by your bank, a correspondent bank, or other third-party provider involved in the transaction. Please note that unfortunately Payoneer has no control over the additional fees that are deducted by the other banks and we cannot predict them.

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