Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

My account haven't verified yet

FARID60 Member Posts: 3
Hello Payoneer,

Actually my son is sick and i badly need some cash. I have a payment received in 20th April, but my account got under verification process then. I submitted my NID but i haven't got any response from Payoneer. Is there any way to get the verification process complete so i can get the money?? It's emergency please :(

My account ID : 37289191

Hope someone can help me please :( looking forward.


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @FARID60 Hello,

    We are sorry for this inconvenience that was brought upon you. In order to proceed in verifying the payment, you were asked to submit further documentation from our accounts department. Please log into your account ---> settings ---> verification center ----> and submit requested information.

    Thank you.

This discussion has been closed.