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MiljanG
MiljanG Member Posts: 10 ✭✭
in Ask The Community
Hello,
When I made a withdrawal request you sent me an email regarding Amount Transferred to Bank Account. And it was right amount of money (248.89€), but when it landed on my bank account after additional fees ( fees of my own bank, which is about 2€ ) it was 220.00€. Could you clarify to me the reasons why I got 25€ less, then previous times when the transaction has been made ?

Answers

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @MiljanG Hello,

    Please reach out to our support center via the link below or through our social media channels (Facebook and Twitter).

    They will help explain in detail regarding any transfers you made. We can not provide this information via this platform as our forums are public to all, and the information you are requesting requires personal access to your account.

    Thank you.
    https://payoneer.custhelp.com/app/Contact_us

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