Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Cancel my card application

orne
orne Member Posts: 5
Hello,
I hope you're doing weel.
How can I cancel my card application? Because, I didn't know I'll have to pay anual fee, monthly fee, and I'm a new freelancer I don't have enough money for that.
If I can cancel my card application, can I still receive money for my work? And transfer it to my local bank?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭
    edited April 2020

    @orne Hello,

    You registered for this account through your partner for the card option. If you cancel the card application, you won't be able to receive money from your partner to your Payoneer card account.

    Fees are only deducted from available balance.

    If you wish to switch your method of payment, then you will have to reach out to our support center directly:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

This discussion has been closed.