Issues with confirming my Payoneer with Envato Account

okeowoaderemiokeowoaderemi Member Posts: 1
Good day, I registered on Envato Marketplace and setup Payoneer as my account, I got a mail stating that I could now use Payoneer with my Envato Account, but Envato tells me it is not connected because Payoneer has not confirmed the activation so I am stuck, it has been some days now. I reached out to Envato but I was told to reach out to the Customer Support , I must admit, I never get a feedback from Payoneer on any mail I have sent so this is my last resort. Please kindly treat.

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. We apologize for the lack of communication with you regarding your account status.

    The account is pending approval because we need a valid and non expired government ID. You can send send ID, drive license, passport or voter's card. Please enter your Payoneer account and provide the document.

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