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Issues with confirming my Payoneer with Envato Account

okeowoaderemi
okeowoaderemi Member Posts: 1 ✭
in Freelancers
Good day, I registered on Envato Marketplace and setup Payoneer as my account, I got a mail stating that I could now use Payoneer with my Envato Account, but Envato tells me it is not connected because Payoneer has not confirmed the activation so I am stuck, it has been some days now. I reached out to Envato but I was told to reach out to the Customer Support , I must admit, I never get a feedback from Payoneer on any mail I have sent so this is my last resort. Please kindly treat.

Comments

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. We apologize for the lack of communication with you regarding your account status.

    The account is pending approval because we need a valid and non expired government ID. You can send send ID, drive license, passport or voter's card. Please enter your Payoneer account and provide the document.

This discussion has been closed.

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