The following payment(s) are waiting. We need a few more details and then your payment(s) will be on

AbdulHaseebKamalAbdulHaseebKamal Member Posts: 9
Hi Guys Facing An Issue My Payment is on Hold in Payoneer. Payment Verification Needed.

The Message Appear: URL connecting you to site>
Payment history>

The URL you provided is invalid or not specific enough. Do you have a website?

URL connecting you to site
*Provide a URL to a page on your website that shows one of the following:
*Your first name and last name or your company name as provided upon registration
*Your phone number, email address or billing address as provided upon registration
*The words “This site is owned and operated by [add your name here].”

2nd Option Is:

Payment history
Submit your incoming payment history page showing payments from the past month

DRAG YOUR FILES HERE OR BROWSE
Supported file types: JPG, PNG, GIF, TIFF, PDF
The file size can be up to 20MB


Guys My Problem is I don't understand what to submit. If I am going to submit 2nd option about incoming payment history page, tell me which page i can submit paypal or payoneer? and also please tell me the 1st option in detail. I have no official company website or social link. So what can i do now to get my payment. Moderator please reply me.

My Customer ID: 24731702

Comments

  • LauraPayoneerLauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 878 ✭✭✭✭✭✭✭

    Hi there. As we can see, the screenshot requested is regarding your Paypal account.

    About the URL, we can see that you already sent an URL saying that to own that website.

  • AbdulHaseebKamalAbdulHaseebKamal Member Posts: 9
    > @LauraPayoneer said:
    > Hi there. As we can see, the screenshot requested is regarding your Paypal account.
    >
    > About the URL, we can see that you already sent an URL saying that to own that website.

    Yeah Laura i sent the url and incoming payment history page but still i didn't receive my payment yet. How much time they take?
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,969 ✭✭✭✭✭✭✭

    @AbdulHaseebKamal Hello,

    Please be advised that once documents are submitted to our payment department for review. It can take anywhere from 1 to 3 business days for the review to be done. This excludes Saturdays and Sundays. Once there is an update regarding this, you will be notified via email. We ask you to kindly wait the estimated time frame.

    Thank you.

This discussion has been closed.