my account is blocked

digitalartist
digitalartist Member Posts: 3 ✭
in Popular Questions and Tips
hi i enetered wrong security code 3 times in a row and now my account is blocked also i can not login to my account so i can not contact customer support when i sent email to customer support without loggin in they reply me an automated reply that your account will be open after 30 minutes now 2 days passed but my account is blocked please tell me what to do

Answers

  • digitalartist
    digitalartist Member Posts: 3 ✭
    hi i enetered wrong security code 3 times in a row and now my account is blocked also i can not login to my account so i can not contact customer support when i sent email to customer support without loggin in they reply me an automated reply that your account will be open after 30 minutes now 2 days passed but my account is blocked please tell me what to do
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @digitalartist Hello,

    Can you please provide us with the reference number of the email you sent out. This will help us locate your request and have someone handle it live on your behalf.

    Thank you.

  • digitalartist
    digitalartist Member Posts: 3 ✭
    my email reference number is Payoneer Reference Number: 200426-009426 and my email fir payoneer is [email protected] thank you
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @digitalartist Hello,

    Your account was already unlocked.

    Thank you.

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