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Send money from Expired card to Bank account

AbdulMohiz
AbdulMohiz Member Posts: 2 ✭
in Ask The Community
Hello everyone, so I had a Payoneer card and I transferred my Fiverr money to that account but that card expired in 2019. So, that i ordered new card but due to Covid-19 that card would take time in Shipment. So, i wanted to withdraw that money to my Bank account. But when i click on withdraw, i only see new card with 0 balance. How do i send money from expired card to bank account as there is no such option in Bank withdrawal menu! Help

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @AbdulMohiz Hello

    Please be advised that when you registered your account, you selected the prepaid mastercard as the payout method. Therefore, you will need to have an active non expired card on your account before you can use our other services, such as withdrawing to bank. You will need to wait for the card to arrive to your destination.

    Thank you.

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