Payment made ver a week ago, funds not received yet.
Kora65
Member Posts: 9 ✭✭
in Freelancers
Hello.
The company I work for made a payment on April 22nd. This time it was via ACH transfer, as instructed for using the Global Payment Service, since the previous one made on April 1 was not successful (probably because they had used wire).
Is it normal for transfers via Global Payment Service to take such a long time? I mean, I have been waiting for over a month and still have not received the money! I cannot see any advantages on this service if this is the case... Please let me know if there is yet another problem, I need my payment!
Thank you.
Customer ID 26861636
The company I work for made a payment on April 22nd. This time it was via ACH transfer, as instructed for using the Global Payment Service, since the previous one made on April 1 was not successful (probably because they had used wire).
Is it normal for transfers via Global Payment Service to take such a long time? I mean, I have been waiting for over a month and still have not received the money! I cannot see any advantages on this service if this is the case... Please let me know if there is yet another problem, I need my payment!
Thank you.
Customer ID 26861636
0
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Comments
Hi there,
While not usual, the most it can take is 10 business days. I would suggest to contact customer support then, and we can check our systems for if it arrived.