Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Rejecting of National ID

Why is it that the payoneer system rejects national IDs even if are the ones valid in our countries.... I'm from Zambia.

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Godfrey Hello,

    Please try to contact our support center via phone calls or live chats to see what documents we can accept from your country. If you sent an email you will need to wait 3 to 5 business days for a response. They are also available on Facebook and Twitter for support. https://payoneer.custhelp.com/app/Contact_us

    Thank you.