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I requested for my card since february and i am yet to recieve it

Barri
Barri Member Posts: 2 ✭
in Ask The Community
I requested for card and it's been three months and i am yet to recieve it. If it is pending or can't be sent anymore, it would be nice to know. And if it is possible to recieve it, i'll like to know when i can get it.

Answers

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Barri Hello,

    Please be advised that your card is considered late. Once the card leaves our shipping facility, it is out of our control. It then relies on your country's mailing system to have the card delivered to you. Due to the pandemic as well, there can be delays in delivery time of the card. We recommend you first check with your local post office. If nothing has arrived, please contact us via our support center to issue another card.

    Thank you.

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