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Did not receive money Global Payments Service

bojan
bojan Member Posts: 1 ✭
in Popular Questions and Tips
My client transferred money from his US bank account to my Payoneer US bank account on 29.4.2020. This is my first payment. And I still did not get the money. There are no changes in my Payoneer account. There is no incoming transactions. Is this normal? And how long I have to wait for the payment to be delivered to my account?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @bojan Hello,

    Please try to contact our support center via phone calls or live chats. If you sent an email you will need to wait 3 to 5 business days for a response. They are also available on Facebook and Twitter for support. https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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