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Verify or updating the Address Fail

zhinjihalin
zhinjihalin Member Posts: 3
I would like to ask Payoneer what is the reason when I'm going to update my address it won't go through and the money that I transfer from Payoneer is still pending. I need your help for this one ASAP.
That's the instruction provided but I already filled out the form and still it's incomplete. Please enlighten me on this. If possible give me a sample format.


Please use landmarks, general locations, or any other descriptive information in order to best describe your home including street/house/apt. numbers.
Address line 1 (limited to 30 characters):
Address line 2 (limited to 30 characters):
City/State:
Country:
Zip/Postal Code:

Comments

  • subu365
    subu365 Member Posts: 3
    I am also getting the same problem even if I am providing my own address.
    Hi, how are you guys?
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    Hello @zhinjihalin and @subu365

    You will need to provide a valid residential address to our department.
    You may use landmarks, general locations, or any other descriptive information in order to best describe your location.

    So for example you can describe what your house looks like and what's close to it:

    Street address Line 1: Yellow house with 3 bushes
    Street address Line 2: near Milton road, 30 KM from LaLand Elementary school
    Country: Nowhere Land
    Zip/Postal Code: 98765

    Once you reply with the correct format, you will then need to wait for our department to review it.
    Thank you.

This discussion has been closed.