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Home page doesn't load properly and the latest money withdrawal is lost

Beulah Member Posts: 1
After several years of using Payoneer, I started to experience serious problems with it. Three days ago I initiated a money withdrawal to my local bank and I still haven't received even a confirmation e-mail. This used to come within an hour or two in the previous years. I contacted Customer Support via e-mail yesterday, but haven't heard from them yet. Today Payoneer home page wouldn't load for me properly and I cannot see my balance. My account was verified several years ago with all the necessary personally identifying documents sent. So, no money no feedback. How to get the money remaining on my balance?