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What is Problem in Payoneer Account?

asgharaliaz Member Posts: 1
Dear Customer Service Manager,

My card was expired in 2016 because I was not freelancing work. But when I apply new card 3 to 4 times but I have not received any card yet.
now I am facing problem to add bank account or fund transfer... and your company charge every year annual fees without any transactions.

Please help me out from this issue... & share details how can activate/access my account or transfer fund to my bank account or how I get my new card?


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi, this is a card-based account so having an active card is crucial towards accessing any funds that you receive. You will need to reorder a card to access.

    For immediate assistance with the fee refund and to order a new card, it is recommended to contact Customer Support department. In the meantime, we appreciate your patience

This discussion has been closed.