Tow-step authentication

AhmadJawid
AhmadJawid Member Posts: 1 ✭
in Payoneer Mobile App
In my Payooner account, I have activated two-step authentication, but recently my mobile number has been deactivated so I am not able to login to my account it asks OTP. Can I open another account with different email address but with the same data, or is there any other way to login to my account? Thanks

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @AhmadJawid Hello,

    If you have another phone number or wish to disable the two-step authentication method, you can request so via our support center. Please use the link below to contact them:
    https://payoneer.custhelp.com/app/Contact_us/l_id/1

    Thank you.

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. Please send us a private message with your customer ID number, so we can check your case.

    However, for immediate assistance to change the phone number on your account, we recommended to contact Customer Support department. In the meantime, we appreciate your patience

This discussion has been closed.

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