Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Pin code forgot, Live chat and call noone supporting

asak24 Member Posts: 1
I have used payoneer more than 6 years, In my renew card i forgot pin number, Previous pin not working, When click on live chat, It automatic cancelled and when phone call, after enter card number it's telling to enter pin number but that i don't know, Now what i will do? How can i restore my pin?


  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @asak24 Hello,

    Unfortunately, you will need to get in contact with a live agent in order for them to send you a link to be able to either reset/see your current pin. This link is only valid for 30 minutes, which is why you will need to reach out to our support center. Please use the link below to contact a live agent:

    Thank you.

This discussion has been closed.