Verification Payment and declined transaction from University of California, Berkeley

jprietoc

Hi everyone. Recently, Payoneer declined a transfer from UCB. After checking the payment methods applied by the University, I found that they use an ACH bank for all their payments (as Payoneer requires). Is the university excluded from Business account's category? They sent a small payment to verify my account status. is this not supported by Payoneer?

GianmarcoPayoneer

@jprietoc Hello,

What was the reason your University sent this payment over, for personal reasons or business purposes?

Thank you.

jprietoc

Business

GianmarcoPayoneer

@jprietoc You will need to communicate this to our support center:
https://payoneer.custhelp.com/app/Contact_us