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Help me

ferdoushiislam12
Member Posts: 2 ✭
I have become tired to verify my account for pending fund.
Whenever I chat with customer care they add extra field in my Verification center .
I have submitted my Country Government's NID and added a bank valid bank account to verify my account but they want a Bank statement under my name and address where my valid address is available in my NID already from the government.They keep wanting to see my address .I don't know why ?
we use our NID for everything .
Currently i have a bank account with present address but it is not same as NID address.
please tell how can i verify my account with only government's valid NID ?
Whenever I chat with customer care they add extra field in my Verification center .
I have submitted my Country Government's NID and added a bank valid bank account to verify my account but they want a Bank statement under my name and address where my valid address is available in my NID already from the government.They keep wanting to see my address .I don't know why ?
we use our NID for everything .
Currently i have a bank account with present address but it is not same as NID address.
please tell how can i verify my account with only government's valid NID ?
0
Comments
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Can you help me0
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@ferdoushiislam12 Hello,
Please be advised that if our department is requesting you to provide documents, you will need to follow their instructions. We can not do much here, as this is handled directly through them and our platform is a public platform for clients to discuss among each other. We recommend you contact our support center to speak with a live agent to have your issue resolved:
https://payoneer.custhelp.com/app/Contact_usThank you.
0
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