Fiverr Withdrawal Pending

llarkollllarkoll Member Posts: 4
I have tried the bank withdrawal option from Fiverr. The amount was successfully withdrawn from fiverr but it’s showing Pending in my Payoneer account.
I have also checked the verification center. No requirements was showing there as I submitted the required documents almost 20 days ago. Can you please check?

My customer ID: 37049097


  • russellprimorussellprimo Member Posts: 1
    Hello, I live in a village of Bangladesh. I have Only my national id card I don't have utility bill or other document of my name. Address in my id card written in Bengali language in back part of the card. So payoneer can read Bengali language ? Can I give my id card for address vitrification? Please give me the way what should I do. I am a freelancer.
  • russellprimorussellprimo Member Posts: 1
    Wait for 40 days. If your document accept balance automatically will be ad. I faced the same problem previous month ago. You cant contact payoneer live chat to know actual date of your clearance. Best of luck.
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @llarkoll Hello,

    We need you to submit a better picture of your government issued photo ID. We do not accept scanned images. Please use a camera to take this picture.

    Thank you.

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @russellprimo Hello,

    We accept the following for proof of residence:
    Acceptable forms of proof of residence are government-issued ID with your name and this address, a copy of a recent bank statement, a residence permit card, or a copy of a recent utility bill (within the past 3 months) that has your name and this address (examples of utility bills we accept are gas, water, electric, phone, cable bill, etc.); unfortunately we cannot accept mobile phone bills or visa or stamps in your passport as a proof of residence.

    *If you are renting and do not have any utility bills under your name, please provide us with a copy of your rental agreement and a copy of a utility bill under the owner's name.

    Thank you.

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