Payment canceled

abhaysenjaliya
abhaysenjaliya Member Posts: 4
Hello,

I don't know what's wrong with my account, My 2 payments got canceled and reason was that the payer didn't give you the information required but the payer doesn't received any mail or anything to ask any of details of them, then how they'll provide the details, This happens with my client 3rd time. The money has been deducted from the payer's account already.

Please let me know where's the problem, now if i create new request for the same client and again it will be canceled or not? what information do you need, i can send it to you, please let me know the details.

Thank you!