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Can I use my payoneer account without the master card. I don't use the card

danex Member Posts: 3
I have an account with a card, it was taken before we had the bank withdrawal.
Now I just don't use the card, just withdraw the money to my bank account.

My card is now expired, Now I have to wait until my new card arrives.
due to COVID situation It will take more time for the card to arrive.
is it possible to change my account to use it without a master card ?


  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. When you created this account, you selected the card payout method. This means that in order to use our other services, you will need to have an active non-expired card on your account.

    If you don't want to have an account dependent on card, you can go to our website and apply for a Payoneer account. The Payoneer account will provide you with 3 balances in USD, GBP and EUR. The balances will allow you to receive payments in these currencies. From the balances, you can withdrawal to your bank account.

    However, you will not receive a card. But you will be able to order a card once you reach the minimum threshold of payments received.

    Once the new account is approved, you can contact us and request to merge the old account with the new one.

This discussion has been closed.