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No "add currency" option available

Gurmanjit1983
Gurmanjit1983 Member Posts: 2 ✭
in Ask The Community
I Work remotely for an Australian company and I want to receive my regular payments through Payoneer in AUD.

I created an account and got approved but the only currencies available are USD, EUR, and GBP.

The auto-reply to my question was:

Log in to your Payoneer account
Go to the Receive tab and select Global Payment Service
On the left, you will have a list of currencies. Click on the currency you would like to add (Currencies for which you do not yet have a receiving account are marked with a ‘+’ symbol)
Press on the Apply Now button to start the application process

But on the Global Payment Service, there is no '+ symbol'
and how to send personal message when ever I send message I only get auto reply

Comments

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. You are suppose to be able to request the AUD Global Payment Service details by performing the following steps:

    1. Click on the "Receive" tab at the top of the screen and find Global Payment Service
    2. Select "Global Payment Service"
    3. Find the relevant currency you wish to add
    4. Click "Request now" and follow the steps

    Once you complete the form, we will receive your request. Please note that each request is manually reviewed and is subject to eligibility. The timeframe for review is 7 business days.

    If you are still not able to add via you account, please reach our Customer Support department - https://payoneer.custhelp.com/app/Contact_us. Or you can also contact us via private message. In the meantime, we appreciate your patience

This discussion has been closed.

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