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payoneer not add upwork as funding source payment issue

ridafatima
ridafatima Member Posts: 1 ✭
in Payoneer Community Forum
problem is that at my upwork account the payment method is added but when I request withdrawal it failed and upwork says it is disabled, and when I log into the payoneer account funding sources, there are no any funding sources listed in my payoneer account
This is dialog that upwork shows and then diable my payoneer card, I have tried so many time
:"Unfortunately, there appears to be a problem with your Payoneer card. Please contact Payoneer support and refer to Payee ID bismillah 21

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @ridafatima Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account and the Upwork funding source. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

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