Action Required

ahadi007ahadi007 Member Posts: 3
I have added my bank account to Payoneer and submitted the ID, now it is giving that additional action is required and an email has been sent. I haven’t received any email and it is been more than 14 business days now. Please tell me what to do.

Customer ID: 37445863

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,711 ✭✭✭✭✭✭✭

    @ahadi007 Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter

    Thank you.

This discussion has been closed.