the payment is pending from last 5 days

Umair_ashfaq
Umair_ashfaq Member Posts: 2
hi , i have recieved payment from shutter stock on 7th of may 2020. but today is 12 th of may the status is still pending i want to know what is the problem and how long it will take to receive

Comments

  • Umair_ashfaq
    Umair_ashfaq Member Posts: 2
    ![](https://us.v-cdn.net/5021998/uploads/editor/mb/bzhpvaoxyjkt.png "")
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Umair_ashfaq Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

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    Thank you.

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