How long does it take Payoneer to verify an ID

cation25

I submitted my ID for over a week now and I have not heard from Payoneer.

My mail to support was not replied to and I am already agitated.

I have over $200 in the account which has been pending processing.

What can be done to get my money please.

WaqarHussain

your agent saying that "global service payment questionnaire will approve or review once i have start to receive payments". Im afraid about it , if it will failed to review after i receive my payment from another client which i did not mention in questionnaire. any solution ?

GianmarcoPayoneer

@cation25 and @WaqarHussain
Hello,

Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account regarding any pending payments or questionnaires. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

If you left an email, please expect a response time of 3 to 5 business days.

https://payoneer.custhelp.com/app/Contact_us

If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter.

Thank you.