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Credit card shipping and COVID19

akd23
akd23 Member Posts: 3 ✭
in Ask The Community
Hey.
My new card was supposed (per Payoneer estimation) to arrive at home 10 days ago or so and I have yet to receive it.
Between the coronavirus situation and my country being shit, I expected this.
Now, my card has one month and half left of use so I would like to solve the situation.

But going to the point: If I order a new card (ask Payoneer to reissue), in case the card I ordered like one month ago arrives home by these days, would I still be able to use it? Or if I ask Payoneer to reissue a new card then that card will be “gone”, not good anymore?

Regards.

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @akd23 Hello,

    You are correct as there can be delays in receiving the card due to Covid-19 situation. We recommend waiting a few more days and checking with your local post office.

    If you decide to order a new card, and the old ones come in first, you can still use it. You will just have to contact our support center to help you activate it.

    Thank you.

This discussion has been closed.

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