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Credit card shipping and COVID19

akd23 Member Posts: 3
My new card was supposed (per Payoneer estimation) to arrive at home 10 days ago or so and I have yet to receive it.
Between the coronavirus situation and my country being shit, I expected this.
Now, my card has one month and half left of use so I would like to solve the situation.

But going to the point: If I order a new card (ask Payoneer to reissue), in case the card I ordered like one month ago arrives home by these days, would I still be able to use it? Or if I ask Payoneer to reissue a new card then that card will be “gone”, not good anymore?



  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @akd23 Hello,

    You are correct as there can be delays in receiving the card due to Covid-19 situation. We recommend waiting a few more days and checking with your local post office.

    If you decide to order a new card, and the old ones come in first, you can still use it. You will just have to contact our support center to help you activate it.

    Thank you.

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