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Remove My Payonner Account Integration From My Disabled JazzCash Account

JunaidMirza
JunaidMirza Member Posts: 1
Hello,
I want to know how can I remove my Payoneer my old JazzCash account? I have changed my phone number and had disabled my old JazzCash account from that number through JazzCash helpline. I had used my Payoneer account on that JazzCash account.
But now as this account this disabled I was hoping that Payoneer integration is also disabled but after creating my new JazzCash account and signing in my Payoneer account, I have seen a message that say "It looks like you've already connected your Payoneer Account to JazzCash."

Can anyone tell how to fix it?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @JunaidMirza Hello,

    Please reach out directly to our support center via the link below, so they can provide further clarification with what is going on with your account and any unlinking of funding sources. Since this platform is a public forum meant for clients to discuss among each other, any personal information regarding to your personal account should only be discussed with customer care.

    We recommend you reach out to a live agent via phone call or chats in order to have immediate assistance.

    If you left an email, please expect a response time of 3 to 5 business days.

    https://payoneer.custhelp.com/app/Contact_us

    If you are still not able to reach out to our support center, we do offer assistance via our social media channels Facebook and Twitter

    Thank you.

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