Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Changing PIN

FeuerEngel
FeuerEngel Member Posts: 3
Hello! I've got my Payoneer card and I haven't found how to change PIN. The only thing I see in the interface (both mobile and PC versions) is to get link to show it. Client support says that it is impossible to change PIN due to regulations. What regulations?

Comments

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. If you forgot your PIN, you can view it by following these instructions:

    • Log in to your Online Payoneer Account
    • Select Settings → Payoneer Cards.
    • Select the relevant card
    • Once in the relevant card window, select VIEW PIN
    • Follow the on-screen instructions to view your PIN.

    Please be advised that it is not possible to change your existing PIN.

    If you are having issues with this process please let us know. Thank you for your cooperation

  • FeuerEngel
    FeuerEngel Member Posts: 3
    What kind of regulations regulate PIN changing?
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @FeuerEngel Hello,

    Like stated, it is not possible to change your PIN.

    Thank you.

This discussion has been closed.