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My transaction Is still on pending

joycej
joycej Member Posts: 4 ✭
in Ask The Community
Hello there it's been two days since I send the money to my recipient via payoneer to payoneer. Til now it's on pending , she still don't receive it , she badly need the money. She received a email asking for more information and she sends it the day I also send the money. Please fix this. It's may now she badly need that. She messages me many time from yesterday. We're both worried now. Help pls.
Transaction ID: 194376462

Answers

  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. The payment is pending on the receiver account because of account verification. Please advise the receiver to contact Payoneer for assistance.

  • joycej
    joycej Member Posts: 4 ✭
    May I know how she can contact the Payoneer?
  • joycej
    joycej Member Posts: 4 ✭
    What will happen if her account will not get verified? What will happen to the money? May I know also if I can still cancel the pending transaction? If ever that she won't be able to be verified? And is there any account that don't get verified? What will happen to the money? I'm sorry I'm so fustrated and paranoid now.

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