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Payment pending from 7 may i have sent verification documents according the payment in 8 may now 16

Payment pending from 7 may i have sent verification documents according the payment in 8 may now 16 may :/ every day i contact live chat and i wait 2 hours everyday to get available agent and after no resolve i dont recommand payoneer.

7 May 2020
928,153.00 JPY
Pending
Transaction ID
193012437
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