Pending Payment

leonmialeonmia Member Posts: 2
I always receive money from my PayPal to Payoneer. I have received many payments before. May 5th shows me a $ 450.72 payment pending. On the 8th they send a mail asking to send an invoice.But not understanding what the invoice wanted, I went to live chat and saw live chat closed for 2 days. Finally on Monday at 11 a.m. I chatted live and found out that I have to pay the invoice of the company from which I took the money.When I submit the invoice on 11th May, on 12th May they ask me for PayPal's April and May transaction history. I submitted it immediately. But since I didn't have the money, I re-sent a transaction of $ 83.68 on 13 May. It was added to my account on the 14th May. But the previous pending balance remains pending.As I needed more money due to the epidemic I sent a transaction amount $ 300 from PayPal to Payoneer again on 14th May. But sadly again my money is pending. Now I have two transactions pending. I went to the verification of the account settings and saw that they did not want anything new. I know the expert team is reviewing it now And they will mail me after confirmation. But how long does it take to complete this review? Already 4 days have passed. I am waiting for your reply. Thank you very much
Amount $ 450.72 Transaction ID 192764802
Amount $ 300 Transaction ID 194710919

Answers

  • YoussefEmadYoussefEmad Member Posts: 0
    So i have +$2800 Pending on my account, and submitted all documents you need and you ignore it without a reason, and i re-summited documents again and still nothing, it's more than 2 weeks, all that without a reason just like that, contacted with support and nothing, i need to use my funds why you putting my Transactions in pinding without a reason, it's coming from paypal,

    ID: 192987748 |7 MAY
    ID: 193564692 |11 MAY
    ID: 194557574 |14 MAY
  • kokaleroskokaleros Member Posts: 5
    edited May 2020
    I have similar problem, payment 1500$ is on pending since 11.may without any reason. Support refer that maybe problem with sender, but it is not (money from sender bank has gone, without any problems). PLease if you solve this, post solution here.
  • kokaleroskokaleros Member Posts: 5
    Did you receive payment?
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @YoussefEmad Hello,

    Please be advised that your payment is currently under review, as soon as we receive an update you will be notified via email. Kindly wait for that update.

    Thank you.

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @kokaleros Hello,

    We are waiting to hear an update from our payments team regarding this payment. Kindly wait for this update as well.

    Thank you.

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @leonmia Thank you for submitting everything was requested. Our department still reviewing the information that was sent. As soon as there an update. You will be personally contacted.

This discussion has been closed.