Want to remove funding source from my payoneer account

mohyudin99mohyudin99 Member Posts: 1
Greetings
i have submitted the application 3 times to remove funding source from my account every time they asked for account id and company name but after a week they said your funding company will do that and on the company website they clearly mention payoneer support will do that i have send the screenshot with my application but still no response and i have tried to contact via phone and tried live chat but that service is not currently available kindly suggest me what should i do please its a request if anyone can help i will be very thankful
Thanks

Comments

  • mohyudin99mohyudin99 Member Posts: 1
    Greetings
    i have submitted the application 3 times to remove funding source from my account every time they asked for account id and company name but after a week they said your funding company will do that and on the company website they clearly mention payoneer support will do that i have send the screenshot with my application but still no response and i have tried to contact via phone and tried live chat but that service is not currently available kindly suggest me what should i do please its a request if anyone can help i will be very thankful
    Thanks
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @mohyudin99 Hello,

    Please be advised that we no longer handle removing any Fiverr funding sources as this done directly through your partner. This was a new update of ours and therefore, you must reach out to FIverr support center to initiate this process.

    We do apologize for the confusion. Thank you and have a nice day.

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