Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Convert to bank transfer account

elsolo1
elsolo1 Member Posts: 1
Hello,

I'm trying to receive payments from a website and in order to use Payoneer as a payment receiving method I get an error message saying "In order to set up this method you will need to upgrade your Payoneer regular account to a bank transfer account"

I cannot seem to find the way to do this, also there was a topic discussing and it is now closed.

Any help is greatly appreciated!

Comments

  • hashimali
    hashimali Member Posts: 2
    i want to change my iban number of bank account beacause of incorrect figures
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi @elsolo1. From which website are you trying to receive payments?

    This seems like a matter that needs immediate assistance, so it is recommended to contact the Customer Support department. In the meantime, we appreciate your patience

  • hashimali
    hashimali Member Posts: 2
    im trying to receive payment from bigo but i have entered incorrect iban number of my bank account
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @hashimali Hello,

    Please contact our support center directly for further assistance on this matter:
    https://payoneer.custhelp.com/app/Contact_us

    Thank you.

This discussion has been closed.