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Applied for Business Account By Mistake

Adeel_A Member Posts: 5
Dear All,

I need your urgent help.

I applied for payoneer account and connected my bank with it.

However, during a verification process it asks for two step verification:

Step-1: Personal - I submitted my ID card for verification
Step-2: Business - It is asking for business information which I do not have and hence my account is not verified yet.

I believe my mistake I applied for a Business account while i wanted to open "Personal Account".

Please advise me the solution.



  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi there. Your account is a normal freelancer account.

    Payoneer prime use is to receive funds from companies you work with, as a payment gateway for freelancer market places. In short, at Payoneer, your account is designed to receive payments from service that you offer to companies or individual freelancers. So we may request information about your business/services to ensure that the payments comply with our guidelines.

    From where are you going to receive payments?

  • Adeel_A
    Adeel_A Member Posts: 5
    Thanks a lot laura. I have submitted the documents and information as requested. are you in a position to please advise if my account is verified yet?
  • Adeel_A
    Adeel_A Member Posts: 5
    Any help please?